Troubleshooting SCSI on StorPoint units
StorPoint CD has a in house developed SCSI-solution that is 100% SCSI-2 compliant.
Nevertheless, since some drives are not,
the behavior between a StorPoint and a SCSI-card could differ when a certain drive are connected.
If the SCSI connection fail completely you should receive a error code from the LEDs with the following pattern:
|Flash (traffic indication)
Before you start experimenting
with different settings and additional hardware make sure that the following applies.
If no errors are found then try the following,
restart the StorPoint between every step.
If nothing of the above works please contact your
distributor or Axis support.
active external terminator instead of the CD-ROM units built in resistors
to supply the drives and CD-server with sufficient power.
note that some drives require you to remove jumpers to enable parameters
the Active Terminators vary its resistance to provide the optimum value.
The StorPoint are using active termination but most of the internal terminators on the CD-drives are passive.
This features allows SCSI devices to 'disconnect' from the SCSI bus, allowing the StorPoint to then
comunicate with other attached SCSI devices. It enables the StorPoint to communicate with more than
one SCSI device at the same time. Disconnect/Reselect is not required and can be disabled, if desired.
if there is a certain drive that interferes with the SCSI communication.
If no errors are found then try the following, restart the StorPoint between every step.
If nothing of the above works please contact your distributor or Axis support.